New to Sage Peachtree
Q: Why should I consider Sage Peachtree Quantum?
A: Sage Peachtree Quantum is designed for larger companies that have 5 or more users and require a high capacity, high performance, accounting application.
Q: I'm not currently using a Peachtree solution. How easy is it to migrate my data to Sage Peachtree Quantum?
A: Converting data to Sage Peachtree Quantum follows the same simple and flexible process used to migrate data to other Sage Peachtree products. Specifically, Sage Peachtree Quantum includes conversion utilities to migrate data from QuickBooks1, One-Write Plus and DacEasy. In addition, customers may selectively import accounts receivable data, accounts payable data, payroll data, general ledger data, inventory data, jobs data and time/expense data from a comma separated text file field by field.
Q: Is Sage Peachtree Quantum guaranteed?
A: Sage Peachtree Quantum is backed by a no risk, 90 day, money-back satisfaction guarantee. If you're not completely satisfied, return the product to Sage within 90 days for a full refund on your purchase price. That means you can try it with no risk whatsoever. If for some reason you are not fully satisfied with this product, contact our Customer Service Center and they will assist you by providing a return authorization number. You can reach our Customer Service Department by calling 1-866-835-9323.
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Product Questions
Q: How is Sage Peachtree Quantum different from other Sage Peachtree products?
A: Sage Peachtree Quantum is the most powerful, comprehensive, top-of-the-line product in the Sage Peachtree family. Designed to accommodate 5, 10, 15, 20, 30 or 40 named users, Sage Peachtree Quantum offers significant performance gains when compared to Sage Peachtree products. In addition to significant performance benefits, Sage Peachtree Quantum also comes with one year of unlimited access to support, product updates and upgrades.2
Q: What type of company should consider upgrading to Sage Peachtree Quantum?
A: If you answer yes to one or more of the following, you should consider upgrading to Sage Peachtree Quantum:
- Do you feel your company is outgrowing your current software?
- Do you have more than five users that need access?
- Do you need more flexibility and control in setting up and maintaining user security?
- Are you experiencing long save times for certain transactions?
- Are you experiencing long load times for certain reports?
- Do you have large data requirements?
- Have you considered switching to another accounting solution, but are concerned about the high costs of implementation, data conversion, training, and maintenance?
Q: Why consider Sage Peachtree Quantum as an alternative to a mid-market solution?
A: If you answer yes to one or more of the following you should consider upgrading to Sage Peachtree Quantum:
- You're looking for an accounting and business management solution that costs tens of thousands of dollars less in license and maintenance fees than the alternative.
- You're looking for a solution that you can purchase and receive support directly from the vendor versus a reseller.
- You're looking for a solution that has just the right amount of functionality you need so that you're not paying for features you don't need or use.
Q: How does Sage Peachtree Quantum compare to QuickBooks Enterprise 9.0?
A: Sage Peachtree Quantum is two times faster than QuickBooks Enterprise in save times and can accommodate more customer, product and vendor information than QuickBooks. Sage Peachtree Quantum also offers customers more choices, control and flexibility when setting up their books from a job costing, inventory, reporting, security and time and expense perspective. This ability to customize allows customers to more accurately represent and review how their business is doing.
Q: Does Sage Peachtree Quantum include all of the accounting features that Sage Peachtree is known for?
A: Yes, Sage Peachtree Quantum includes all of the features that make Sage Peachtree so popular with businesses that value their accounting such as: real, double-entry accounting, audit trails, and automatic accounting checks, along with unique "screen level security" which protects the security of your information. Sage Peachtree also provides you with extensive reports and control you need as your company grows, ensuring the accuracy you need to get the numbers right and increase your profits.
Q: Is there a trial version of Sage Peachtree Quantum available?
A: Yes, we offer three convenient ways for you to try Sage Peachtree Quantum. If you are in a hurry, we offer a real-time version where you can access the product almost immediately. Or if you'd like to spend more time evaluating the software, we offer a 40-use version available which you can download right now or we can ship it to you for no charge. All Industry Solution functionality for Construction, Distribution, Manufacturing, and NonProfit can also be experienced through the Sage Peachtree Quantum trial. Click here to access the trial options that we have available to you.
Q: Can my accountant still manage my files if I'm using Sage Peachtree Quantum?
A: Absolutely! Sage Peachtree Quantum has a special offer for Accountants - it's called Sage Peachtree Quantum Accountants' Edition 2012 and it will allow your Accountant to continue to work with your files just as they did before!
Q: Is Sage Peachtree Quantum available in industry-specific versions?
A: One of the many benefits of upgrading to Sage Peachtree Quantum is that it includes all of the industry-specific functionality for Manufacturing, Distribution, Construction and Nonprofits. Sage Peachtree Quantum is the most comprehensive product in the Sage Peachtree line.
Q: I am on a Sage Peachtree industry solution; will I lose my industry-specific Sage Peachtree features if I move to Sage Peachtree Quantum?
A: No, in fact you will retain all of your existing features plus get the added performance and functionality exclusive to Sage Peachtree Quantum.
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Ease of Use
Q: How easy is it to use Sage Peachtree Quantum?
A: Sage Peachtree Quantum was designed with ease of use in mind. Customers like you helped us design this new product. Hundreds of hours were spent with customers resulting in a new design to offer streamlined navigation, more comprehensive data access and workflow. Try it now!
Q: My company is growing. Will it be easy for new employees to get started on Sage Peachtree Quantum?
A: Sage Peachtree Quantum may be the most powerful solution in the Sage Peachtree family, but is very easy to use. New customers will find it easy to navigate the product. Sage Peachtree Quantum comes with a Setup Guide and Preparation Checklist, Intuitive Navigation Aids, a Guided Tour and over 20 instructional demos.
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Reports
Q: What type of reporting comes with Sage Peachtree Quantum?
A: Sage Peachtree Quantum comes with several report options so that you can get the information you need, the way you need it. The product contains more than 140 pre-built reports, plus Crystal Reports® 2008, the industry leading reporting writing tool for accounting software allowing you to create virtually unlimited reports.
Q: How easy is it to customize Sage Peachtree Quantum reports?
A: Sage Peachtree Quantum includes Crystal Reports® 2008, the ultimate in flexibility when creating custom reports. In addition, more than 140+ business reports can be customized to meet the needs of your business. Customizing includes the ability to specify filter criteria, add additional report fields, as well as remove unneeded fields. All industry-specific reports for Manufacturing, Distribution, Construction and Nonprofits are also included in Sage Peachtree Quantum.
Q: Will my current Crystal Reports® 2008 work with Sage Peachtree Quantum?
A: Yes, previously created reports will be converted to Sage Peachtree Quantum.
Q: Will my customized forms, reports, and financial statements convert to Sage Peachtree Quantum?
A: Yes, all custom forms, reports (including Crystal Reports® 2008) and financial statements will be migrated to Sage Peachtree Quantum during the conversion process.
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Security
Q: My company is becoming more and more concerned about the security of sensitive financial data. Isn't it risky to let so many employees access the accounting system?
A: Sage Peachtree Quantum has numerous advanced security controls ranging from screen-level security to prior period locking. While Sage Peachtree Quantum offers this advanced functionality, user security setup has been optimized to assist you to simply and quickly configure multiple users and security rights. Sage Peachtree Quantum offers role-based security, whereby, users can be assigned to specific security roles which limit access to data and functional areas. This gives you the control necessary to allow multiple users to access Sage Peachtree Quantum only in the manner that is appropriate for their job function which reduces exposure to security risks.
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Support & Training
Q: How do I activate my Sage Business Care plan3 so that I can begin using support and receive my updates / upgrades?
A: Your Sage Business Care plan will be activated upon purchase. You may either call us at 1-866-835-9323 to register or do so online by visiting www.peachtree.com/registration.
Q: Will my current Sage Peachtree support plan include support for Sage Peachtree Quantum?
A: Please call our Sage Peachtree Customer Service Department at so that we may assist you with this process.
Q: Where do I go for technical support or if I need assistance with the product?
A: All Sage Peachtree Quantum customers receive one year of access to support from the purchase date. This includes Live Chat Assistance, e-mail support and priority phone support at 1-800-840-7601. Our highest level of support technicians will be available for you. Our Support Center is open Monday - Friday 8:30 AM to 8:30 PM ET.
As always, you will have 24x7 access to the Sage Peachtree Knowledge Center, our extensive online library of "tech tips" and frequently asked questions. If you have a question, try looking in our Knowledge Center for a fast answer first!
Q: How do I install Sage Peachtree Quantum if I have a firewall?
A: Click here for installation tips and details regarding firewalls.
Q: Do you offer local training and assistance?
A: Yes, we offer training and local assistance through our Sage Peachtree Certified Consultant program. If you would prefer onsite assistance with your product, please click here to locate a Sage Peachtree Certified Consultant in your area.
Q: Are there self-training materials available for Sage Peachtree Quantum, similar to the Hands-On guides you have for the current Sage Peachtree products?
A: Yes, while Sage Peachtree Quantum is easy to use, it comes with 4 self-study guides to help you get the most out of your application. The guides includes are as follows: Basic and Advanced, Forms & Financials and Crystal Reports® 2008.
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Purchase Information
Q: How can I get more information about Sage Peachtree Quantum?
A: You can find out more information by calling 1-866-565-2627.
Q: How can I purchase Sage Peachtree Quantum?
A: Sage Peachtree Quantum is sold by Sage. You may call 1-866-565-2627 and speak to a Sage Peachtree Quantum Sales Specialist.
Q: Do you offer a discount for current Sage Peachtree users?
A: Yes, we do. Please call 1-866-565-2627 for the most current offering.
Q: What if I change my mind - what is your return policy?
A: We support Sage Peachtree Quantum with a no risk, 90 day, money-back satisfaction guarantee. If you're not completely satisfied, return the product to Sage within 90 days for a full refund on your purchase price. That means you can try it with no risk whatsoever. If for some reason you are not fully satisfied with this product, contact our Customer Service Center at 1-866-835-9323 and they will assist you by providing a return authorization number.
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Technical Information
Q: How does Sage Peachtree Quantum measure up with regard to performance, stability and database connectivity?
A: Sage Peachtree Quantum has been optimized for multi-user performance. See performance chart for more details.
Q: What are the system requirements for Sage Peachtree Quantum?
A: Click here for a complete listing of Sage Peachtree Quantum system requirements
Q: What type of database is Sage Peachtree Quantum built on?
A: Sage Peachtree Quantum is built on Pervasive for Workgroups 10.0.
Q: Is Sage Peachtree Quantum supported in a terminal services environment?
A: Yes, Sage Peachtree Quantum offers remote access to your data via Terminal Services.
Q: Will Sage Peachtree Quantum be able to handle a larger database size than current Sage Peachtree programs (more inventory, more employees, more transactions, etc.)?
A: Yes, Sage Peachtree Quantum was designed for larger companies and will easily handle larger transaction volumes.4
Sage Peachtree Quantum has been extensively tested at larger database sizes. You can reasonably expect to support database sizes that are 300 to 500MB, however, results may vary based on different factors.
Some of the factors that could impact performance are as follows:
- The number of users that concurrently use the system
- Processor speed
- RAM
- Amount of data – in open fiscal years and / or past years
- Network or multi-user configurations
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Peachtree & 3rd Party Add-ons
Q: Is Sage Peachtree Quantum compatible with Sage Peachtree Simple Payroll5
A: Yes. Sage Peachtree Quantum is fully compatible with Sage Peachtree Simple Payroll, ensuring that you can continue to run your payroll in-house.
Q: What are my options if I want to outsource my payroll processing?
A: You can sign up for Sage Peachtree Managed Payroll6, the only full-service payroll solution that's integrated with Sage Peachtree Quantum.
Q: Will Sage Peachtree Quantum support all of the current online Sage Peachtree products and features?
A: Yes, all current online products and features associated with the Sage Peachtree product line will be supported in Sage Peachtree Quantum such as: Sage Peachtree Online Banking, credit card processing, Sage Peachtree Bill Pay, Sage Peachtree Payroll Solutions and Sage Peachtree Online Backup.
Q: Is Sage ACT! compatible with Sage Peachtree Quantum?
A: Yes, in fact the Sage ACT! Link for Peachtree will be included with Sage Peachtree Quantum.
Q: Are the Sage FAS
fixed asset products compatible with Sage Peachtree Quantum?
A: Yes, Sage FAS for Peachtree7 will ship with Sage Peachtree Quantum which will support up to 200 assets. In the event that you require more than 200 assets, click here to find out more about Sage FAS 50 Asset Accounting — Peachtree Edition which will support up to 1000 assets.
Q: Is there an import/export feature in Sage Peachtree Quantum?
A: Yes, you may selectively import accounts receivable data, accounts payable data, payroll data, general ledger data, inventory data, jobs data and time/expense data from a comma separated text file, field by field.
