Sage Business Care
There’s no better way to protect and extend your software investment than through a Sage Business Care1 plan.
This worry-free auto-renewing service helps you reduce the time, resources, effort, and cost of operating your Sage Peachtree solution. You can improve business efficiency and profitability with product upgrades, customer support, how-to advice, and training that keeps you competitive. We take the time to get to know your business needs and we never stop looking for ways our software and services can help you meet your goals. After all, we built your solution. We support it – and your business – like no one else.
Enroll Today! Call 866-349-3572 to talk to a representative.
Which Sage Business Care Plan is right for me? |
Platinum |
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Gold |
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Silver |
- Sage Peachtree Simple Payroll2
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- Sage Peachtree Simple Payroll2
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- Sage Peachtree upgrades and updates
- Sage Peachtree Business Intelligence3
- Unlimited4 access to customer support including virtual desktop access
- Comprehensive online training
- Dedicated Account Manager
- Valuable HR Resource Center
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- Sage Peachtree upgrades and updates
- Sage Peachtree Business Intelligence3
- Unlimited4 access to customer support including virtual desktop access
- Comprehensive online training
- Dedicated Account Manager
- Valuable HR Resource Center
|
- Sage Peachtree upgrades and
updates
- Sage Peachtree Business Intelligence3
- Unlimited4 access to customer
support including virtual desktop
access
- Comprehensive online training
- Dedicated Account Manager
- Valuable HR Resource Center
|
Tier 1 Loyalty Discounts:
- 15% off migration to a different Sage Peachtree product
- $100 off Sage Payment Services
- 25% off Sage Peachtree Checks & Forms
- $100 off Sage Summit Registration
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Tier 2 Loyalty Discounts:
- 20% off migration to a different Sage Peachtree product
- $200 off Sage Payment Services
- 30% off Sage Peachtree Checks & Forms
- $200 off Sage Summit Registration
- 25% off eFiling and additional EINs5
- No setup fee for Sage Peachtree Direct Deposit
- $100 Real-time Learning voucher
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Tier 3 Loyalty Discounts:
- 25% off migration to a different Sage Peachtree product
- No fees for 1st year on Sage Payment Services6
- 35% off Sage Peachtree Checks & Forms
- $200 off Sage Summit Registration
- 50% off eFiling and additional EINs5
- No setup fee for Sage Peachtree Direct Deposit
- $200 Real-time Learning voucher
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Sage Peachtree upgrades and updates
Sage makes a significant investment in research and development to innovate and extend Sage applications so customers can continuously improve their businesses. When you subscribe to a Sage Business Care plan, we ensure your solution is up to date by receiving product releases that incorporate all the latest enhancements. Additionally, Sage Business Care subscribers will receive access to downloadable solutions for reported incidents, scheduled maintenance updates, patches, and hot fixes. These changes may also include legal and government compliance updates.
Sage Peachtree Business Intelligence
A dramatically better way to create professional, customized reports, Sage Peachtree Business Intelligence is a new, fully integrated reporting and analysis solution. It supplements the reporting capability in Sage Peachtree to make it easy to create powerful, customized reports in the tool you already use – Microsoft® Excel®. Sage Peachtree Business Intelligence is released annually with the latest Sage Peachtree upgrade.
Payroll tax table updates
Tax updates are crucial for customers who process their own payroll and need assurance that their payroll system is in compliance with state, county, provincial, or federal payroll tax changes.
Customer support, help, and advice via phone, email, chat, and web
Sage provides the expert guidance customers need to harness the full capability of their Sage solution. Whether it’s a critical incident that requires a rapid response or a “how-to” question about a function within the software, we ensure customers learn from every interaction with us. Customers can enter cases via phone, chat, email, or online.
Virtual desktop access
For complex situations, Sage technical support analysts are able to quickly diagnose and resolve issues by remotely accessing a customer’s software—with their permission.
Training
Training helps users get the most out of Sage solutions. Discounted training, including online and instructor-led courses, is available for customers with an active Sage Business Care plan.
1 To ensure continuous service, your Sage Business Care plan (which includes product upgrades, updates, and customer support) is an automatically renewing plan and subsequent years will be automatically billed to the same credit card each year on the anniversary date of your purchase at the then current rate after notifying you thirty (30) days in advance of your anniversary date. Renewal is not required for continuous access to product updates for supported versions. You may terminate the plan with at least seven calendar days notice prior to your renewal date and not be charged for the renewal. Upon initial enrollment, first-time Sage Peachtree customers may cancel their Sage Business Care plan within 30 days of purchase for a full refund of the purchase price, less any rebates received. Any shipping and handling charges are not refundable.
2Sage Peachtree Simple Payroll includes the latest federal and state tax law changes and year-end payroll forms. These forms (such as W-2s and 1099s) are updated at the end of the calendar year. Customer registration and valid email address are required. Forms, except W-2's, for PR and US VI are not supported.
3Not compatible with Sage Peachtree Pro Accounting.
4Customer Support Analysts are available from 8:30 a.m. until 8:30 p.m. ET Monday-Friday, and reserve the right to limit a call to one hour or one incident.
5eFiling includes forms manually filed where electronic filing is unavailable. One employer identification number (“EIN”) per subscription (if you have more than one EIN, please call 877-231-3761). Registration, authorized signature, Internet access, and valid email address required. W-2 form delivery to employees requires additional fees. Additional fees may apply for late filing. Subject to third-party terms and conditions. Forms, except W-2's, are not supported for PR and US VI.
6Credit card fees waived for the first year include statement, gateway, and support fees. Additional processing fees are applicable, including rate and transactional fees.
